Services

We are a trusted e-commerce partner based in Bangkok, Thailand. Our goal is to build partnerships with brands, retailers and distributors to implement strategy and operations for e-commerce businesses.

Brands can go with our Managed Solutions (end-to-end key account management services, and 0% sales commission) our E-distribution partnership.

Our Solutions

E-commerce Strategy

Our team will analyze the feasibility, strategic plan, and growth investment for your e-commerce business.

By providing guided entry into Thailand online market, you will gain insights on which channels and operations are best for your products to reach your target audience.

Platforms and technologies are fast-moving and ever-changing and your team needs to be consistently up to date. We’ll support you by offering training and advice on trends and tools available in the market.

Store Operations

SILKEN Asia by MOST 2414 provides solutions to set up, design, and manage e-stores on marketplaces, social commerce, or proprietary websites.

The business model we adopt is based on third-party partnerships for fulfillment, delivery, and customer service.

We offer Channel Management, Content & Catalog Management, Store Design, SEO, Customer Service (chat, social media, email, BOT), Fulfillment Support, and Revenue, Traffic & Chat Dashboard Reports.

Digital Marketing

In addition to online store management services, we also offer our digital marketing services; search engine marketing, content marketing, email marketing, digital-first advertising, and social media ads to enhance the performance of your stores and to boost online revenue growth.

Our offer includes campaign and promotion management on marketplace platforms and traffic acquisition and online performance campaigns. Discover more about our digital marketing services.

Social Commerce

Social commerce is all about building personal relationships and connections with your customers. Having a direct line of communication often results in a higher level of consumer trust.

When a consumer trusts you and your brand, they are more likely to return for a second purchase in the future if they are satisfied with the product or service they were provided.

Warehousing & Fulfillment

Our warehousing partners in Bangkok are fully equipped fulfillment centers and their facilities can easily accommodate the needs of our brand and retailer partners. Silken Asia team operation will execute inbound stock management, integrate via API our warehousing to marketplace systems, and ensure your products are delivered safely to the customers.